An Owner’s Representative for your ERP investment.
It’s a role borrowed from major construction projects — and it may be the most important seat at the table you don’t yet have.
When someone commissions a major building, they don’t rely on the architect and the main contractor to keep each other honest. Those parties are skilled — but each represents its own interests. So the owner appoints an Owner’s Representative: one experienced person whose only job is to protect the owner’s investment. To ask the hard questions. To check the work. To make sure what was promised is what gets built.
An ERP programme is one of the largest, riskiest investments a growing business will ever make — and yet almost no one appoints that person. You have a software vendor with licences to sell. You have an implementation partner with days to bill. Both are necessary. Neither is you.
Cedar Ridge is the person on your side of the table. Nothing to sell. Only your outcome to protect.
I don’t sell ERP software. I don’t resell it. I don’t implement it. I represent you — and because I’ve spent twenty years on the other side of these deals, I know exactly where they drift, and how to keep yours on course.
The difference, side by side
This isn’t about criticising vendors or partners — the good ones are essential. It’s about what changes when someone in the room answers only to you.
Simple to remember
I don’t sell ERP software.
No product line, no licence targets, no reason to steer you toward one platform over another.
I don’t resell or implement it.
No implementation days to bill, no incentive to grow the scope or the timeline.
I represent you.
The single, simple reason every piece of advice you get from me is genuinely on your side.
The best time to appoint your representative is before you sign.
Start with an ERP Risk Review — a calm, confidential look at where you are and where the risks lie.
Book an ERP Risk Review